Issuing Credits

Two types of credits can be issued to a customer:

Credits issued to a customer are visible in the Customer Record > Purchases tab > Credits menu option.

An image of the Customer Record, highlighting the credit.

Depending on your processes, this credit could be used as a payment method (if the Bill Me payment method is enabled in your system), it could be refunded to the customer in the form of a check, or, if the original payment was via credit card, funds could be returned to the credit card.